This is the first of my “What Is Inside” series of posts that we will walk us through the Admin Center of Office 365, SharePoint Online, Lync Online, and Exchange Online.
Generally, every page in the Office 365 Admin Center is composed of three sections: the navigation, the shortcuts and resources, and the content.
The main page of Office 365 Admin Center is a dashboard that
provides us service overview of the service health of the components bundled in our account, the service requests we have opened to Office 365 technical team, a graphical monitoring of inactive email users, a graphical data of the number of filtered email based on our mail protection configurations, and the message center that provides us the summary of messages found in the message center facility which we will sightsee in the next few screen captures.
The next tab in the Admin Center of Office 365 is the setup. The facility provides us options either to quickly setup our basic deployment, or perform an advanced setup.
In the basic setup, the creation of new users and mailboxes, online collaboration, web conferencing and instant messaging are facilitated. In the advanced setup moreover, setting up directory synchronization, email migration, deployment of federation services for single sign-on and hybrid environment configuration are facilitated.
The users and groups facility provides us mechanisms to manage users, security groups, and delegated administrators. What is more, this facility provides us as well the ability to setup single sign-on, to configure Active Directory synchronization, to manage contacts and mailboxes, to change password expiration policy, and to set multi-factor authentication requirements.
The domains facility is designed for us to easily manage our domains. It provides us the ability to add a domain, buy a domain, remove a domain registration, view our DNS settings, and troubleshoot domain configuration issues.
The next facility is the licensing. It provides us the facility to manage our Office 365 subscriptions and licenses in terms of their validity, expiration, and license assignment.
Another comprehensive facility provided by Microsoft in the Admin Central of Office 365 is the service settings. It covers configuration mechanisms of our subscribed Office 365 services, including mail, sites, Lync, user software, community, rights management, and mobile.
An all-inclusive facility to monitor the health of our Office 365 services either in the last 7 or 30 days is provided in the service health page. The facility provides us the ability to know the details of every service status by categorizing as normal service, investigating, service interruption, service degradation, restoring service, extended recovery, service restored, additional information, or PIR published.
Do we want to see what is going on in our Office 365 deployment and how our organization uses it? Yes, Microsoft has provided us that ability through the reports facility. The facility provides us reports specific to our Exchange Online and Lync Online. SharePoint Online has a built-in audit log report.
What is more is the Mail Protection Reports for Office 365. It is a Microsoft Office 365 Excel plugin for Exchange Online reporting.
One of the most helpful facility in Office 365 Admin Center is the support. It provides us the ability to easily open a service request to the technical team and effortlessly monitor it.
The purchase services facility is more on the commercial aspect of Office 365. It provides us the ability to learn more about the available services, try a specific service, or purchase it.
Now in the message center where related messages from Microsoft are posted, like the latest releases related to Office 365, and other related messages like end of support for XP and latest version of Internet Explorer.
Finally are the available and incoming tools for Office 365, including Office 365 Best Practices Analyzer. These are available in the tools facility.
Thanks for walking with me through the Office 365 Admin Center. Hope this helps!